City Of Camilla - New job opportunities with Mitchell County

From: City Of Camilla
September 1, 2022

JOB SUMMARY

This position is responsible for responding to emergency and non-emergency calls for service and for dispatching appropriate personnel.

MAJOR DUTIES

 -Answers mutli-line telephone and answers calls accordingly.

-Assesses and prioritizes incoming emergency and non-emergency calls.

-Dispatches personnel as appropriate.

-Records all information and maintains dispatch logs.

-Maintains contact with all units on assignment; maintains status and location.

-Operates a computer aided dispatch system; enters, updates and retrieves information from a variety of computer systems.

-Receives requests for information regarding vehicle registration, driving records, and warrants and retrieves information via the GCIC and NCIC systems.

-Runs criminal histories.

-Enters warrants and clears served warrants to GCIC system.

-Enters a variety of information to the GCIC system, including missing persons, stolen vehicles, etc.

-Operates a multi-channel two-way radio.

-Prepares and maintains a variety of files, records and reports.

-Completes training to maintain certifications.

-Performs related duties.

KNOWLEDGE REQUIRED BY THE POSITION

 -Knowledge of emergency telephone and radio communications procedures.

-Knowledge of the operation of telephone, radio and CAD systems.

-Knowledge of computers and job-related software programs.

-Knowledge of GCIC rules.

-Knowledge of law enforcement terminology.

-Skill in the analysis of problems and the development and implementation of solutions.

-Skill in the response to emergency situations.

-Skill in the preparation of clear and precise administrative reports.

-Skill in oral and written communication.

SUPERVISORY CONTROLS

The Administrative Coordinator assigns work in terms of general instructions. The supervisor spot-checks completed work for compliance with procedures, accuracy, and the nature and propriety of the final results.

GUIDELINES

Guidelines include NCIC and GCIC policies and procedures, software user manuals, inter-agency agreements, and relevant state and federal regulations. These guidelines are generally clear and specific but may require some interpretation in application. 

COMPLEXITY/SCOPE OF WORK

 -The work consists of related communications and emergency dispatch duties. The emergency nature of many calls, the volume of work, and the need to multi-task contributes to the complexity of the position.

-The purpose of this position is to respond to emergency and non-emergency calls and to dispatch personnel as needed. Success in this position contributes to the efficient and effective response to emergency calls for service and the increased safety of life and property.

CONTACTS                                                            

-Contacts are typically with other county employees, law enforcement officers, representatives of other local and regional emergency response agencies, judges, and members of the general public.

-Contacts are typically to provide services, to give or exchange information or to resolve problems.

PHYSICAL DEMANDS/ WORK ENVIRONMENT

 -The work is typically performed while sitting at a desk or table or while standing and walking.

-The work is typically performed in an office.

SUPERVISORY AND MANAGEMENT RESPONSIBILITY

None.

MINIMUM QUALIFICATIONS

-Ability to read, write and perform mathematical calculations at a level commonly associated with the completion of high school or equivalent.

-Sufficient experience to understand the basic principles relevant to the major duties of the position, usually associated with the completion of an apprenticeship/internship or having had a similar position for one to two years.

-Possession of or ability to readily obtain GCIC/NCIC certification.

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